Accent Group has a network of 738 stores for 37 brands.

As an Elite Qlik partner, Inside Info helped in the development of a central data analytics hub used across fashion retailer Accent Group's hundreds of retail stores.

Having worked with Accent Group since 2015 we have a deep understanding of their business and were approached in October 2021 to develop and deliver Qlik Sense analytics dashboards providing transactional level details.

“These Qlik retail store applications as part of [phase one] were developed and delivered within eight weeks, having now been rolled out to over 500 users across Accent Group, with near real-time visibility of key sales and inventory measures,” said Inside Info director Phil Langdale.

In addition, Inside Info also provided a retail returns dashboard within Qlik Sense to monitor online and store returns for head office.

“It’s never been more important, especially in the fast-paced retail fashion space, to be first and smartest in market,” said Betty Thai, head of data and analytics for Accent Group. “That’s why we didn’t waste any time.

The plan for the hub, is to improve visibility of business performance and efficiencies, streamline onboarding processes as well as upskill the workforce in data literacy and analytics.

The latter point is already taking place, the vendor claimed, with Thai adding the addition of the platform has led to an increase in cross-store collaborations, healthy competition, and skill building.

“Betty operates a lean data analytics team inhouse, but with Qlik as partner she was able to rapidly scale up development and rollout a project that has not only upskilled an entire workforce, but also fundamentally changed the way Accent Group operates and monitors performance,” said Paul Leahy, A/NZ country manager for Qlik.